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Lennar Reviews in Chicago, IL

What Chicago Homeowners Have to Say About Lennar.

Read all 390 verified reviews from homeowners that built a new home with Lennar in the Chicago area. Chicago homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Chicago Area

390 Reviews in Chicago Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.8

Lennar in Chicago Area

View Homes

Customer Reviews

Could be better

  • Anonymous
  • Verified HomeBuyer
  • March 27, 2020
  • Plainfield, IL

The style of house , space, and design are great. Workmanship should be better

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Good experience with Lennar

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2020
  • Crystal Lake, IL

First time we bought a new house. Lennar builds a quality product and makes the buying experience easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfactory

  • Corrin S.
  • Verified HomeBuyer
  • March 25, 2020
  • Joliet, IL

There was a lot of issues the day we signed. It’s been five months and we’re still getting work done.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Customer Satisfaction is a Priority

  • Frank K.
  • Verified HomeBuyer
  • March 25, 2020
  • Manhattan, IL

Construction proceeded in a timely manner. The meeting prior to drywall installation was helpful in explaining what would happen next. the walk-through prior to closing assured us all work was done well. The few minor issues we had after moving in were handled quickly, usually immediately. Other issues were handled within 1 or 2 days by the contractor involved. Happy with the results and the home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

My home

  • Konstantinos M.
  • Verified HomeBuyer
  • March 25, 2020
  • Volo, IL

I love my new house! It’s beautiful and well built!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review on Lennar

  • Habib M.
  • Verified HomeBuyer
  • March 24, 2020
  • Batavia, IL

I was looking for a new construction. Lennar was the first place I looked at and I purchased the very first townhouse they showed me. I worked with Todd to purchase, and with Angelica to qualify for the mortgage. Ken helped me a lot with touring the house, small repairs and other details. The warranty office of the Lennar is always there if I need any repairs or modifications. This has been a nice experience for me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome Experience

  • Joseph B.
  • Verified HomeBuyer
  • March 24, 2020
  • Joliet, IL

From the moment our realtor and I met the sales staff we were impressed. No high pressure sales. After signing the contract, we were kept in constant contact by the foreman as to the stages of construction. Townhome was delivered as promised and couldn't be happier.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic experience!

  • Kevin C.
  • Verified HomeBuyer
  • March 24, 2020
  • Volo, IL

The whole process was made to be as simple as possible. Everyone took their time with us and helped to explain exactly what was happening and why. This was our first time buying a new construction and the experience did not disappoint!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I love my house!

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Volo, IL

I love my house! I would definitely recommend Lennar to anyone trying to build. Doug, Pete, Colleen, and Joe were so great and incredibly helpful. My only issue occurred after my home was built. I requested a simple electrical problem to be fixed and it was never done. I got the run around from Ellen and the electrician. Needless to say my problem was never fixed.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 2

SLOW

  • Arthur E.
  • Verified HomeBuyer
  • March 23, 2020
  • Crystal Lake, IL

Lennar is too slow completing repairs because of their reporting system.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Lennar - As a first time buyer, I was disappointed with the lack of options

  • Mark S.
  • Verified HomeBuyer
  • March 21, 2020
  • Shorewood, IL

As a first time buyer, I was disappointed with the lack of options I had regarding building a brand new house. I didn't want dual sinks and I didn't want all the "smart house" tech, but there was no other option. Speaking of no options, I couldn't get tile or hardwood floors and I wasn't able to choose what was planted in my own front yard! Aside from those issues, the process itself was fantastic. My construction manager Jeff was extremely trustworthy and on top of everything. When we first met to go over things, he wrote down a date the house would be done by. When all was said and done, ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I Love the house and the community.

  • Lilybeth S.
  • Verified HomeBuyer
  • March 19, 2020
  • Joliet, IL

I Love the house and the community. Great buy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Very informative and friendly sales staff.

  • Dianne C.
  • Verified HomeBuyer
  • March 18, 2020
  • Volo, IL

Very informative and friendly sales staff.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awful experience purchasing.

  • Robert L.
  • Verified HomeBuyer
  • March 17, 2020
  • Manhattan, IL

Awful experience from the rushed closing to dealing with their financing. We almost walked away. Ask around the developments prior to putting down a deposit.

Lennar responded:
Thank you for taking the time to share your comments with us. I'm sorry to hear you ran into some difficulties during closing. I would like to review your sales experience further and have management address the situation. Please send us an email to corporatecustomercare@lennar.com with your experience, contact information and home address.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

A lot of repairs needed

  • Claudia B.
  • Verified HomeBuyer
  • March 17, 2020
  • Huntley, IL

We are still under a year but we need a lot of repairs such as the floor counters are coming off the wall. The trim is not staying attached to the wall

Lennar responded:
Thank you for bringing this to our attention and I'm sorry for any delays you've experienced. Please send us an email to corporatecustomercare@lennar.com with your outstanding items, contact information and home address.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar Builders - Andare at Glenloch - Algonquin, Il.

  • Bradford V.
  • Verified HomeBuyer
  • March 17, 2020
  • Algonquin, IL

Excellent Builder, no complaints,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Good experience

  • Sheila F.
  • Verified HomeBuyer
  • March 17, 2020
  • Batavia, IL

Good experience

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Good experience

  • Vamsidhar T.
  • Verified HomeBuyer
  • March 17, 2020
  • Huntley, IL

Iam happy with my purchase of property from Lennar. I like the community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Below average

  • Molly Z.
  • Verified HomeBuyer
  • March 17, 2020
  • McHenry, IL

Home. Thing experience was great then we were forgotten about and treated poorly since.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Not worth the hassle

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Joliet, IL

I love they layout of this home, exactly what I dreamed of. Everything else is awful. The quality, materials and workmanship is beyond terrible. Problems with every square inch! Looking into a lawsuit at this time.

Lennar responded:
Thank you for your comments about the workmanship in your new home. We are sorry to hear that you did not have a good experience. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Stone gate Review

  • Anonymous
  • Verified HomeBuyer
  • March 05, 2020
  • Manhattan, IL

We had multiple issues with cracks in the wall as well as the counter tops cracking. The floor not sealing right, the nail gun staples for the carpet poking through the floor. During the new home orientation I felt very rushed when there was multiple issues that needed to be corrected.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Excellent

  • Angelica H.
  • Verified HomeBuyer
  • March 04, 2020
  • Manhattan, IL

From beginning to end, my home purchase was as promised! It was smooth, pleasant and wonderful! The way buying a home should be. The quality of the homes are also outstanding! Lennar lived up to their name!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Average home builder

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Minooka, IL

Building quality is not the best.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

What you see is what you get

  • Henry R.
  • Verified HomeBuyer
  • March 04, 2020
  • Algonquin, IL

Builder should be more open to homeowners requests

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Love our Forever Home!

  • Laura S.
  • Verified HomeBuyer
  • February 26, 2020
  • Volo, IL

We had a wonderful experience with the purchase of our new home. From selection to construction and completion - everyone was helpful and great to work with. We love our home and are happy to call it our force home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5