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Lennar

Lennar Reviews in Chicago, IL

What Chicago Homeowners Have to Say About Lennar.

Read all 353 verified reviews from homeowners that built a new home with Lennar in the Chicago area. Chicago homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4 out of 5 stars in Chicago Area

353 Reviews in Chicago Area

Star Rating Breakdown

5 ★ 173

4 ★ 64

3 ★ 56

2 ★ 31

1 ★ 29

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Lennar in Chicago Area

View Homes

Customer Reviews

Not worth the hassle

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Joliet, IL

I love they layout of this home, exactly what I dreamed of. Everything else is awful. The quality, materials and workmanship is beyond terrible. Problems with every square inch! Looking into a lawsuit at this time.

Lennar responded:
Thank you for your comments about the workmanship in your new home. We are sorry to hear that you did not have a good experience. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

Lennar - Horrible at getting back, I have been waiting for work to be

  • Theresa R.
  • Verified HomeBuyer
  • July 17, 2019
  • Minooka, IL

Horrible at getting back, I have been waiting for work to be done for months, flooding issues, horrible

Lennar responded:
Hi Theresa, thank you for your feedback. Please send a message to us at corporatecustomercare@lennar.com with your outstanding items, so we can look into it for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Unhappy

  • Mary P.
  • Verified HomeBuyer
  • July 09, 2019
  • Yorkville, IL

Very upset at service, would not recommend a Lennar home, because of such low standards.

Lennar responded:
Hi Mary, thank you for sharing your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 2