Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9627 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
The build was projected to be six months and it was built on time.
- Victor S.
- Verified HomeBuyer
- December 01, 2020
- OCALA, FL
I enjoyed working with the sales department. Working with the field managers can be trying as they like telling and not listening.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Del Webb - Bob Moore our sales person was extremely helpful in our purchasing
- Debra L.
- Verified HomeBuyer
- December 01, 2020
- Estero, FL
Bob Moore our sales person was extremely helpful in our purchasing process. He made us feel completely comfortable and not pressured. The clubhouse, the amenities, the pool and the lifestyle director are what drew us to Tidewater.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Well known reputable builder
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Florham Park, NJ
Overall good experience. Unfortunately we bought off floor plan. Design center could have been better educated about the unit.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
The very helpful and wonderfully professional consultants from start to finish.
- Gary T.
- Verified HomeBuyer
- December 01, 2020
- Buckeye, AZ
Caring attention to all details of home purchase and treating customers/buyers like family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not a custom home...... but still very nice!
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Wake Forest, NC
If you’re looking for a truly custom home, pick a different builder. If you’re OK choosing from available builder floor plans and available builder design and decor options, then you’ll enjoy your experience. Just don’t ask to move a wall or choose a custom paint color they don’t offer. The answer is,”no.” And if you have any sense of modern style, be prepared to change out every light fixture In the house after closing. The builder options are very bland, even the upgraded ones. The sales team and the construction team are quite friendly and very responsive. But their hands are tied by ...
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
The customer service provided by our sales person, Zac Spilker
- Wayne A.
- Verified HomeBuyer
- December 01, 2020
- Mesquite, NV
the homes are solid and the building teams work together to provide your new home in a very timely manner.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - This was an overall good buying experience.
- Sue G.
- Verified HomeBuyer
- December 01, 2020
- Fort Mill, SC
This was an overall good buying experience. Be very careful when evaluating the upgrades. Sales wasn't always thorough in explaining additional options out there. I recommend looking at the existing homes and see what else they have. Ask a lot of questions.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
They were very knowledgeable and courteous
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Aubrey, TX
They were able to fix anything that we had seen that needed to be corrected in a timely manner
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amount of loan preclosing after downpayment $142K; jumped to $165 at closing due to all the money-grab expenses. Seller's agent insurance quote of $845 annually was bogus. Amout had jumped to $1161 when policy docs received.
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Richmond, TX
Not a pleasant experience at all! We felt exploited and taken advantage of at almost every turn.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Del Webb - Great value for the price.
- Robert G.
- Verified HomeBuyer
- December 01, 2020
- Port Saint Lucie, FL
Great value for the price. Attention to detail in the construction of the homes and I’m a retired carpenter that’s hard to please. Truly a fantastic quality home and a wonderful development to live in
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible finish work
- Ronald S.
- Verified HomeBuyer
- December 01, 2020
- FLORENCE, AZ
Pulte tries to build homes too fast. Our tile floor was installed uneven, the grout was not done correctly and we had hazing all over our floors. The bottom of our cabinets were left unfinished and the outdoor cement work had footprints all throughout it.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 3
Del Webb - Our field manager built us a beautiful home.
- Edward R.
- Verified HomeBuyer
- December 01, 2020
- Wilmington, NC
Our field manager built us a beautiful home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Beyond Our Expectations!
- Thomas B.
- Verified HomeBuyer
- December 01, 2020
- Lakewood Ranch, FL
Even though we were in Illinois the entire time our home was being built in Florida our salesperson send up weekly photos of the progress. Our Project Manager/Construction supervisor was very responsive to our questions during the build and spent 90 minutes with us on a video call to do a "walk through" just prior to drywall to allow us to see everything to make sure it was all correct. We we closed the build quality was beyond our expectations. The fit and finish was excellent. Of course there were some minor cosmetic issues that will have to be addressed but that is to be expected. I ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Overall the experience was good.
- Raymond S.
- Verified HomeBuyer
- December 01, 2020
- Frisco, TX
Overall the experience was good. At times it appeared that the salesperson (Rita) was not in tune with notices that were sent to me. The Pulte representative (Steve) was very helpful and kept us up-to-date of the progress.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Del Webb - This was the smoothest, most professional home buying process
- Stephen H.
- Verified HomeBuyer
- December 01, 2020
- Wake Forest, NC
This was the smoothest, most professional home buying process we have ever experienced. From foundation to move in our site manager was always available and willing to explain, answer questions and quickly address even the most minor of concerns. A job very, very well done.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - I always knew they stages we were in, from first contact with
- Colleen F.
- Verified HomeBuyer
- December 01, 2020
- Griffin, GA
I always knew they stages we were in, from first contact with sales person to closing! I could not be happier with my new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Living here is great !
- Donn B.
- Verified HomeBuyer
- December 01, 2020
- The Woodlands, TX
Living here is great !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Very good experience Responsive to questions and issues
- Kenneth F.
- Verified HomeBuyer
- December 01, 2020
- Fort Mill, SC
Very good experience Responsive to questions and issues
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - All were attentive to my issues and concerns throughout the building
- Rene C.
- Verified HomeBuyer
- December 01, 2020
- Rancho Mirage, CA
All were attentive to my issues and concerns throughout the building process. That is carrying over into the one year warranty period.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality of build, attention to detail and overall project management
- Karl L.
- Verified HomeBuyer
- December 01, 2020
- Rancho Mirage, CA
Class act, very professional, knowledgeable and able to deliver on commitments on time
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The sales department and the speed of building. There were no delays.
- Joyce J.
- Verified HomeBuyer
- December 01, 2020
- Saint Cloud, FL
Pulte and Del Webb are very reputable. I was kept abreast to every stage of the building of my house.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - The only disappointment was that I was not told at the design
- Sondra S.
- Verified HomeBuyer
- December 01, 2020
- Florham Park, NJ
The only disappointment was that I was not told at the design center that you had to pay extra to have a garage painted. I would have thought that the interior of the garage would have been painted with the grade that you choose that came with the house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
T Dugmore our field manager was excellent.
- Madonna H.
- Verified HomeBuyer
- December 01, 2020
- Port Saint Lucie, FL
T Dugmore our field manager was excellent. He helped us a lot. He was very experienced and knowledgable.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Trustworthy
- David F.
- Verified HomeBuyer
- December 01, 2020
- OCALA, FL
We were absent for the entire build and closing. We returned to find as near perfect house as you could ask for. Very happy!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The quality of the homes
- Anthony F.
- Verified HomeBuyer
- December 01, 2020
- Rancho Mirage, CA
All of the processes were very good-my sales rep Janet fields was outstanding and my construction contact Chad Vanvacter was outstanding
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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