Pulte Homes Reviews

Pulte has become more about their profits than delivering a quality home. They cut corners everywhere. After spending near a million, we have to spend money to fix the problems that Pulte is not correcting. There is zero pride of craftsmanship, poor responsiveness. We were Told when pointed out deficiencies, problems, and mistakes.... that "well these are production homes and this is what you get". The subs say Pulte refuses to pay to have it done right. Cheap materials, cheap labor, would not recommend Pulte to anyone.

Good experience. I help other home shoppers.

Excellent overall experience from purchase to finance to the house itself!

The field manager Scott was great

The build was fast. The homes are very assembly line and common standard. Don't expect anything great or cutting edge but, for the money it's pretty good

The weekly construction updates were very helpful and comforting. We always felt welcome to visit the site. The sales and construction team responded to inquiries in a reasonable timeframe. We wish there was an official 30-day walk-through after purchase.

Someone told me I have to accept that these are "cookie cutter" homes slapped together and sold at highest market value. I like the house but the quality of craftsmanship and attention to detail are lacking. Repairs were sub-standard.

Quality of build is really poor. I have seen many new built properties from many builders but their built is the poorest. There are issues just about everywhere in regards to the quality.

I booked my townhouse with Pulte in January 2020 and then Covid happened in March , i though the project will get delayed by a huge sum but instead to my surprise Pulte were very efficient and did not delay the project as expected even in this difficult & challenging times. Pulte has been very trustworthy in delivering project in time. Very happy with their response overall.

We purchased our home in April which was supposed to be ready November-January. We we informed in July we would close in September. We did our walk through and noticed several things which we noted and were supposed to be fixed before closing. . We closed and moved in a week later. The house was left a mess. (we were told construction clean) Cabinets were chipped and covered with paint, the workers left chicken bones, nails, bottles and so much debris in our yard and front of house. We have already had a nail in our tire. Our floors which we upgraded were covered with grout which is not even the right color throughout the house and is stained, our windows were covered with dust as well as our screens. Our garage door was damaged, (reported this in August to Pulte), paint was all over tiles, sprayed over insulation that fell onto the baseboard and stuck, and multiple drip stains all over walls, a/c not working properly, thermostats not properly calibrated, (a/c company out 3 times., our lights flicker all the time, rugs have stains, glue and holes in them. We have multiple cracks in the outside of the house and a few areas of the outside with chunks missing off the house. We have had 2 days of different companies out to fix things and they just do the minimum. We paid for a new home and many things in the home like cabinets have been touched up. We have damaged cabinets, damaged floors (tile and carpet) and damaged walls and paint. We have talked to our sales rep, construction supervisor and manager and they just say oh yes I understand. I don't think so because we did not get a new home, we got a rushed botched home with many damaged things and nobody cares, everyone we talk to passes it on to someone new. We are treated awful because we want our home fixed. ... More

The purchase process is great.

The first steps of buy this home were easy but during the build and after closing working with the company, specifically outstand work, has been challenging. We closed over 2 months ago and still have work that needs to be done that was promised to be completed within 2 weeks after closing.

When purchasing a home it can be stressful and emotionally taxing. Pulte Homes’ process made it easy with their streamlined approach and effective tools and communication.

Harassment by Pulte Mortgage the worst we ever experienced, absolutely no match to their annoying team,

As a first time homebuyer, we've heard horror stories regarding loan and escrow process. Pulte knocked it out of the park with their care and attention to our entire procedure and we couldn't have been happier.

My wife and I purchased 3 home from Pulte. The first was very well done so we bought two more. With each new purchase the quality, concern, customer service and follow up repairs increasing got worse. We are very disappointed!

Everything got done in the time frame promised.

Unbelievable team. Willing to help with any and all issues throughout the entire process of the home buying experience

The walk through process was great!

No I would never recommend pulte to someone else. It was a horrible home buying experience and pulte still hasn't fixed things that were discussed during our final walk through.

They were their from beginning to end to answer questions and guard us thru the process. Responsive in returning calls and our concerns. Would definitely recommend Pulte in purchasing a new home.

After moving in, we have had so many issues with our home that we regret buying it. It’s as if no one looked at the home to ensure things were done right. Cabinets are misaligned, improperly installed, broken, nails missing from showers, grout is multiple colors or missing, door knobs damaged, paint splashes and grout EVERYWHERE, light fixtures installed crookedly, framing issues, dirt and sawdust everywhere, nails in carpet, metal debris in lawn - this is an absolute nightmare. For all issues we have been told to coordinate with the warranty dept. I should receive a stipend for the work I’ve done to fix my house to the point Pulte should have. This work is shameful. ... More

Great service, finished on time with great quality!

Make sure a complete inspection is done before closing. Make sure everything is working properly including checking all outlets including outside outlets and check heater HVac .

During COVID we were trying to close on our house. The sales team and Project manager were very helpful in making everything go smoothly