Lennar Reviews

Sycamore Creek Temescal Valley: Customer Server, Onsite Manager, Handling Service Request, Responding to the queries - Excellent.

All walkthroughs; initial and final needs to be better. At final walkthrough our home looked like it needed a lot of touchup that a 5 year old can see. Not sure why this was taken care of before we went so we could spend limited time we had on important issues. Aesthetically it just was ready. People who giving the walkthroughs especially for us the initial walkthrough here wasnt very good as the guy seemed like rushing us and gave us very litttle info on the home, eqiipment etc

Love my Lennar home

Good value

Exception list items pending still 7 months post closing. Sloppy repair work done by contractors.

Quality is cheap and house is price too high. Everything is definitely minimum standard only.

The price I paid for my home was great for this market. The sales and customer service team have been great. The layout and location as well as value for the money is great. The quality is pretty meh. My roof had a major leak that required the ceiling in the loft to be redone on the day of closing. This was fixed but there was a secondary leak that took 4 visits over a 4 month period to fix. My cabinets and drawers were no aligned correctly. The blinds that came with the home are cheap and required replacing. On the plus side the home came with the following included in the base price - stainless still appliances including a refrigerator, granite counter tops, white cabinets, kitchen backsplash, LVF instead of linoleum, Ring Doorbell Elite, Seagull LED lighting system in the entire home, Ruckus Unleashed Wi-Fi system w/ 2 routers pre installed (one on each floor), Honeywell Lyric Smart Thermostats, and all of this and 1,959 sq ft w/ a 2 car garage for $244,900. Aside from the quality issues, which were addressed quickly by the great customer service team, you can't find a better value for the money than this home. ... More

Excellent followup from Rene and Kathleen throughout the process.

Love the all inclusive package and the 1 year warranty

The entire team super nice throughout the entire process. The only negative thing for us that we found living here is how close the houses are to each other and very poor noise insulation within the walls. It’s a little disturbing when you can hear your neighbors outside while you are inside and all the windows are shut. Outside walls could use more insulation.

Starting with the Rosalie in the office with her exceptional experience and knowledge to Dale in repairs we have always felt secure in our experience.

Everything was good up to the closing of our property, we been having some serious issues within our landscaping, and after reaching to them several occasions for options in how to fix the issue, not for them cover the expenses, but for us to get guidance on how-to work the issue. This is a huge "red" flag in any future problems that might come up, which is a shame since everyone up to this point were been really helpful from Sales (Julie) and Finance (Alex) true MVPs. I hope that we can get it sort it out.

Get it in writing or it is not true. Get contact info to Construction Manager as soon as you meet your sales person. Hire your own inspector period. Expect closing date to change at least twice. Get extended garage as their standard 2 car garage is smaller than other builders. Prepare for long battle. Over priced for quality you recieve. Not everything is included, not even the instructions or boxes devices come in. REGRET

I moved in my house and playing catch to fix it everyone is late or never show up I have to chase them around to fix everything there is so much that u forget so that way they tell you soon your out of the warranty

Excellent

So many things that was supposed to be repaired but wasn’t. The lake is filthy with garbage. Concerned what health hazards it might posed to us. It Hasn’t been cleaned in the 4 months we live here. The workers broke the apron on my drive way, from driving over it due to all the work trucks blocking the roads, and I was told it’s not warranted because it’s not half inch wide. No listens or hear. We feel so violated and disrespected. Sad that We bought into this development.

Overall the sales experience was great. The salesperson Graciela was great! Kris with the Eagle Mortgage was great as well. Both were attentive and very responsive to questions and concerns. The Townhouse was built on time with only minor issues. Lennars online warranty repair request process makes getting repair requests submitted a breeze.

Working with Lennar was a great experience, especially as a first time home buyer. Coming in with such a lack of knowledge, it was nice to have someone to answer my silly questions and provide tips and tricks. The warranties they provide provide a sense of safety and their customer service is fantastic. I am a little picky and some of the craftsman work isn't the best. looking at the trim down the hallway, you can tell it's not completely straight in places, so I would keep an eye on the details. But for the pricing of the homes, I don't regret my purchase!

Happy with my home

These are not high end homes, but sufficient for our needs. Lennar have a system in place to report issues and their response time is excellent. Lennar have their own mortgage division which offered competitive rates, their own insurance company and their own escrow company. It is a one stop shop which made seamless communications between the on site realtor, title company and mortgage company

Lennar is a decent home builder but their trades are very lazy and rush through everything. Think I went through seriously no exaggeration half a roll off tape for each color sure walk through and stuff they did fix they did very poorly. So here we sit looking at the lackadaisical work and dealing with the eye sores that come. The skeleton is good but the dry wall and painters in particular were bad. That’s where all my issue aline is those two trades.

Great customer service.

The Next-Gen model is perfect for our family dynamic. I am able to live in the main house and still provide a place for my sister to live with all the comforts and safety that she needs with me living just on the other side of the adjoining door.

Love my NEW Lennar home!

1. Customer service representatives have extremely poor service, closed service tickets with out get job done. Very lack responsiveness! 2. Quality of all kitchen equipments poor and malfunction, customer service has no knowledge of how to fix it and refused replace malfunction machine. 3. The quality of the town home does not match to the value or worth for the purchase. 4. The quality construction poor- regrettably made wrong decision. The existing homeownerS are not not happy!