Lennar Reviews

I would wait until the landscaping is completed before letting the buyers move in. There are cracks in the ceilings, and other small issues. The biggest problem for my wife is the noise in the early morning from truck traffic. We have purchased a newly constructed home before. My wife is disappointed with the craftsmanship of this townhome. We thought we paid top dollar, but it doesn’t feel like it.

Sales person was terrible with unprofessional attitude and manner No update about the progress, never heard back from him the moment we paid the deposit.

The experience wasn’t bad could’ve been better some of them could’ve been the shortage of materials some of the craftsmanship on the lower cost house seems like they went the cheapest way

Love our home. Overall our experience was pretty smooth. The loan team was great to work with, and our sales rep as well. Closing team was very open and friendly and approachable. Easy going. Experience is great overall. Team is supportive. Love our home. I will say I wish they had had more attention to detail in their construction and cleaning. We had to repaint the house and do a lot of cleaning get the house up to par

Construction Manger Scott His management style is friendly, and his feedback is always constructive. he always had time for discussion. His willingness to listen and advise constructively is far beyond expectations of any manager. Loan officers Corey / Chris where always accessible they where very analytical and can really break down complex figures into bit and pieces. They are very Helpfull.

I was most pleased with the Construction Manager, Vance. He was great. He even checked with me after I moved in for any problems. The sales gals were terrific- Helene and Kristi. I had never met them, nor personally seen the house. I did everything virtually with the help of my daughter present on site. Everyone was so responsive, caring. I never had a moment of concern as I felt everyone was doing their best to make this a good experience.

Lennar dedicated team has been responsive to any issues, and are quick to support them. Lennar salespeople are very nice, approachable, and very helpful.

So far it was ok. There was some issues but was solved it.

Overall my experience with Lennar was good. When I purchased late year in November of 2021, Lennar just acquired Realstar Homes who built most of the homes in the community. One of the issues I had was that Lennar didn’t allow me to choose my own options and decked everything out themselves. Luckily it looks amazing, but I just think it wasn’t cool at the time plus there was no shower door included. The unit itself is very functional and built solid! Not one nail pop have I saw and the floors don’t make that cracking sound when you walk upstairs or upstairs area, that’s usually do to cheap floor boards. ... More

Our salesman, Paul C. was great. Our builder Darrel M. could have been MUCH more responsive and more communicative.

The home was functional. There were quality control issues as with any new home, perhaps more-so in my case with plumbing. My issues were on on what you get for the price you pay for these homes is not the best quality, laminated cabinets that chip easily. Lennar forced a bid approach when the pandemic happened. While not unusual, this process was very clunky, and we saw huge delays in closing. Overall I was pleased with the people-aspect but not much else in the buying experience.

Subcontractors: the attention to detail is lacking. No home will ever be perfect but you can tell when a subcontractor cares about the quality of work they complete. These subcontractors left carpet being lifted up in corners, paint on the baseboards, more paint needed on the walls, and the sod is absolutely ridiculous. There are seperations between sod spots the size of my foot. Lennar- If Lennar truly cares about the communities they are building they will have the common grounds sodded and the subcontractors pick up their messes. I continuously pick up trash in my back yard, had gravel sitting in my newly laid sod (which I laid myself) for the last week. Project Managers and Community Managers- They are all great, but its clear they are stretched thin. Lots of potential but I have been let down with the 25-30 items existing on my 30 day walk through. This is also after paying for a buyers expensed home inspection. ... More

Totally enjoy the community, however the homes are built with the basic cheapest materials

Quality on paint job was poor. The day of walk thru so many were pointed out. Appliance quality is poor especially washer is poor. Poor job on hard wood floor Pull out shelves should be standard for a 55 plus community.

Watch the PM's building your home

the quality of home is not up to the mark, closing was rush. There are many things that are not fixed, done, or ready upon the closing of the homes. After moving in, a lot of issues were found and took almost a month to fix most of things.

I am sad to be giving such a poor review when I absolutely love our home and had a great experience with so many of the team. I will start with the good parts. I love the home, the location, and the Lennar product. Rick the construction manager and Dana the Customer Service manager have been simply wonderful all throughout. Alex from Lennar mortgage was fabulous and though we had bumps on the road he moved mountains to help turn things around and was patient with our technology imperfections. Sadly, Jonathan and Marcelle on the realtor side left what should have been an amazing experience of buying our dream home an unresolved bitter experience. We were supposed to receive keys on May 3rd. We arrived to a red carpet, banner, and amazing customer service from Rick and Dana. Within minutes we received a call that due to a breakdown in communication between the mortgage side and the realtor no inspection had been ordered and we could not receive keys that day. Awful and devastating! Movers had been scheduled, work had been missed, landlords had been informed, and penalty fees had been paid. However, my family was willing to regroup and be flexible to resolve everything to get moved into our dream home. All we needed was communication and empathy. What we received was a drastic difference in customer service between the 2 departments. Alex from mortgage and his team moved heaven and earth, apologized, and checked in on us during what ended up being 3 weeks before we could actually move in. Jonathan blamed mortgage, my family (for a lack of understanding of information he never provided), and showed zero empathy. I ended up having to talk to his supervisor Marcelle. I had to place multiple calls before she would speak with me. When we did speak she showed some empathy but placed the blame solely on mortgage despite acknowledging Jonathan's bad customer service labeling it a "coaching opportunity". We expressed our appreciation but requested also to be made whole from all the financial impact these errors had caused. We did not want to profit just reimbursement for the real financial impact all this had caused. Marcelle said she would email someone and follow up. It is a month and a half later and Marcelle has never called back. We've left multiple voicemails, asked assistance from others who route us back to her, last week I received an email that she "would be willing to speak with me", I requested a time and have heard nothing once again... Deeply disappointing and all things that would have been resolved with a little human kindness. I am requesting follow-up now from the corporate office. Thank you ... More

We were promised the house would be cleaned before moving in. On the date of moving in, the house was dirty with dirt and debris all over the inside and outside of the house. When mentioned to the team, they just brushed it off. This was extremely unprofessional. I would like to recognize Rachel Klippenstein, she has always been helpful throughout the purchasing process.

DO NOT SEND US MORE EMAILS OR DO NOT CONTACT US ANYMORE. Lennar is the worst company to work with. I will encourage all my friends not to use you as an option.

Oversold knowing they didn't have supplies, months overdue, and morgage company not in the best interest for the consumer. Overall D- in the experience with lennar, I would not recommend a Lennar home.

Do not buy with this builder. All they care about is money and not the customer. My realtor even said this is the worst builder she has ever dealt with and will not recommend this builder to any of her clients ever again.

In this crazy market Lennar made my experience very positive, easy and timely. From Ronnie to Louie, they were right on time with their target dates. The loan process and move in we’re flawless; very happy and excited with my purchase. I thank you all!

Great experience throughout. I love my place.

So many issues they don’t want to fix! Beware and hire home inspector before signing at closing

Good experience overall, thanks and have a nice day.